Frequently Asked Questions
If you're stuck for an answer to a question then you've found the right place. Below you'll find a range of frequently asked questions that we've tried to answer for you. If for some reason you can't find what you're looking for then contact us here
Where do you deliver?
We deliver throughout UK mainland.
How will my order be sent?
We use a UK Next Day Delivery service. Your order will be packed using insulated bags and ice packs to keep chilled for up to 48 hours.
Can I buy Kuih in person instead of ordering online?
A selection of our Kuih is available in Chinatown at Wonderful Patisserie (45 Gerrard St, London W1D 5QQ) from Fridays to Sundays while stocks last. Make the most of it, visit the shop on Fridays or early on Saturdays to avoid missing out.
How long can I keep my Kuih?
Our kuihs can be kept in the fridge for up to 3 days or in the freezer for up to 1 month.
How should I eat my Kuihs?
Most of our Kuihs are best eaten at room temperature.
How do I reheat my Kuih?
Our kuih is made fresh and stored chilled to maintain freshness. Some kuihs require longer heating and some don't. All of our kuih includes reheat instructions.
Can I collect my order instead of postage?
We sometimes offer collection in Central London. Please refer to the homepage for the most up-to-date information. If you need a special arrangement, please contact us directly.
Why the delivery fee is so expensive?
We use the fastest delivery service so that the food get to you as soon as possible to maintain freshness. On top of that, we also use insulation bags and ice packs to keep your order chill and cool to minimise spoilage. All of these will add to the cost but what you get are freshest treats!